"If your goal is to actually change someone’s mind... then you should be operating in the conversation as if you’re talking to the hero of the story, who is basically good but has been misled."
This probably also applies when I'm talking to myself.
"You can make someone feel as if you’re not a villain mocking them, but rather, a sympathetic helper who can bring them new information."
"Entering into this perspective of non-superiority, briefly, is what allows us to actually be better, to temporarily see the ways we could really be kinder, more curious, more humble. It’s what empowers us to think daring thoughts like “maybe I’m the problem in this relationship.”"
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